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  #1  
Old 03-30-2012, 02:30 AM
laurent-3TIC laurent-3TIC is offline
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Red face Problem with "Register your Private Cloud"

Hi all,
before to clic on "Register Cloud", i choose "Eucalyptus".
On the next windows i fill with Name, Token and Url. Connectivity is OK.
I clic on "Request Registration", i get a windows with warning about non https connection. I agree and clic Ok.
I become an error: It goes back to Registration Windows with this message at the top:
" Gateway Error. ParameterError: Parameter 'cloud[family]' should be one of ["TerremarkECloud", "CloudStack", "Eucalyptus", "Rackspace", "Amazon", "Azure", "OpenStack"]"

Does somebody have an idea?
Thank you.
Laurent
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  #2  
Old 03-31-2012, 05:22 PM
pallen pallen is offline
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Default Same problem for me

I have done a bit of digging and it seems that some of the required parameters are not even included in the rightscale form. I am guessing this is a RightScale bug. i have an email into support, and i will update here when i hear back.
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  #3  
Old 04-01-2012, 09:07 PM
Chris Fordham - RightScale Chris Fordham - RightScale is offline
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Default Ticket submitted to ENG

Our support and engineering teams are looking into this issue.
We'll update this thread on progress, thank you for your patience.
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  #4  
Old 04-02-2012, 06:25 PM
Chris Fordham - RightScale Chris Fordham - RightScale is offline
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Default

Engineering have identified the issue and we are currently evaluating the severity so that a fix can be scheduled. We'll update this thread once this has been established. Thanks for your patience and our sincere apologies for the inconvenience.
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  #5  
Old 04-03-2012, 06:00 PM
Chris Fordham - RightScale Chris Fordham - RightScale is offline
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Default Fix applied for Eucalyptus registration

Engineering have pushed a fix to resolve this issue. New registrations should now complete successfully. If you have any subsequent problems, please post a reply here.
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